Acuity Scheduling FAQ

  • Acuity Scheduling is our online scheduling calendar used by all Earth Song students and teachers. All lessons, rehearsals, classes, and performance sign-ups are booked with Acuity.

  • You can use and view Acuity on an internet browser or with the mobile app. Once you've registered for a client account, you'll be able to view/edit/cancel/reschedule appointments via Acuity.

    Click here to download the free Acuity Client Scheduling Client App for iPhone.

    Click here to download the free Acuity Client Scheduling App for Android.

  • You can create an account on the appointment confirmation page.

    There are two ways to access the appointment confirmation page:

    • Finish booking a new appointment.

    • Click "change/cancel appointment" in one of the automated emails that Acuity sends you.

    From the confirmation page, to create a new client account:

    1. Click "Register for an account"

    2. Enter an email and a password.

    3. Check the box to consent to the Terms of Service and acknowledge that you understand our Privacy Policy.

    4. Click Sign Up

    You'll receive a confirmation email asking you to verify your account. After you complete this verification, appointments and packages you've previously booked using your email address will be associated with your client account.

    Click here for very helpful, detailed registration instructions from Acuity.

    The most important step to setting up your client account is to originate your registration from an Acuity confirmation email. For example, if you look back in your inbox at the last automated confirmation email you received from Acuity (like a booking email or confirmation email). This will ensure that your registration is linked to the existing client info we have on file so that you'll be able to view/edit your upcoming appointments.

    If you need support, please email Jess at info@earthsongmusic.org